Privacy Policy

SHOPPING QUESTIONS

Do I need to set up an account to place an order?

Creating an account on MiniPosh is not mandatory. You can use a guest account to checkout without registering. However, a MiniPosh account gives you access to the following benefits:

  • Manage your account details, track your order status and review past purchases
  • Save your shipping details for future purchases and a faster shopping experience
  • Be informed about our latest stock, special online promotions and discounts!

Go on, what are you waiting for? Make that account!

How do I place an order?

Orders can be placed while navigating our website as a registered user or even as a guest user. On any product page, select your color/size choices (if applicable), choose quantity and then press the “Add to Cart” button. This will open up your shopping cart where you may choose to continue shopping, or head on to checkout. On the checkout page, you may add or confirm your personal and shipping information, select payment options, enter any discount vouchers (if applicable) and review your order before selecting “Place order now”.

What kind of payment methods do you accept?

Currently, the following payment methods are accepted:

Cash on Delivery:This option is available for customers throughout Pakistan. Using this option, you can pay cash to the delivery agent upon receipt of your order. Please ensure that you have the exact amount at hand since our delivery agents do not carry change/petty cash.

Prepaid options:Please share screenshot on given whatsapp number after transferring the payment.

+92 308 6869060

*Order will be cancelled, if payment proof/receipt is not shared within 3 days of order placement

How do I know if MiniPosh has received my order?

After you place your order on the website, you will receive an acknowledgement email from MiniPosh to confirm that your order has been placed. This will not, however, indicate if the order has been shipped. That information may be confirmed under “My Orders” in your account dashboard.

If you’re not a Preferred Customer, then you may email our Customer Care at miniposhfashion@gmail.com with your Order ID for this information.

MISCELLANEOUS QUESTIONS

Why do i need a verification code sent to my mobile?

After you’ve placed an order of your desired product, a code will be sent to the mobile number you provided previously. After submitting this code, your order will have been confirmed. This process only helps us to improve our delivery system.

What if I don’t receive the code?

You should have received an SMS with your code by now. If it isn’t there, you may hit resend again. If you still didn’t receive the code, you may have provided the wrong number. If that is the case, you will receive a call from us.

What is the procedure for cancelling an order?

What if an incorrect/damaged item is delivered to me?

How can I track my order?

As soon as your order is placed, you will be emailed an Order ID, along with your Order Confirmation. This is what will help you track your order(s). You can also check this ID when you sign in to the MiniPosh website. If you’re not a preferred customer, you may email our Customer Care with the tracking number information to find out the status of your order.

What is the procedure for cancelling an order?

Full care is taken to ensure that each order reaches the correct recipient. However, in case such a mishap does occur, you can get in touch with our Customer Care and we will rectify the issue.

How long will it take for my order to be delivered?

All orders will be delivered by our courier service providers within 3-5 working days in Pakistan. If your order has not been delivered in the specified time, please contact our Customer Care.

What if an incorrect/damaged item is delivered to me?

Full care is taken to ensure that each order reaches the correct recipient. However, in case such a mishap does occur, you can get in touch with our Customer Care and we will rectify the issue.